Shipping and payment

Shipping and payment conditions

The following terms and conditions apply:

The products are delivered all over the world.

 Dispatch costs (excl. VAT)

Domestic deliveries (Germany):

Up to €199,99 net = €9,50 net shipping costs
From €200 net = free shipping

From an order value of €200, we deliver shipments in Germany free of cost.

In case of deliveries to the German Islands, an island surcharge of €13,50 is charged on the dispatch costs.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
Upon request

Bulky goods are marked as such in the item description.
The minimum order value is: €90.

Deliveries to foreign countries:

In EU (except Greece):
Up to €449,99 net = up to €100 net shipping costs
From €450,00 net = free shipping

Greece:
Up to €1000 net = up to €100 net shipping costs
From €1000 = free shipping

Rest of the world:
Fixed fee for every 30kg (depends on country), no free shipping
If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
Upon request
Bulky goods are marked as such in the item description.

The minimum order value is: €90.

 Accepted Payment options

-  Prepayment via transfer
-  Payment via SEPA direct debit
-  Payment via credit card
-  Payment via PayPal
-  Payment by invoice
-  Payment via Sofortüberweisung [immediate transfer] (via Klarna)

 

Further details on payment

Payment by invoice is from the third order onwards.

The invoice amount is to be settled at the time of payment on invoice within 7 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

 

Special agreements related to the offered payment methods

Validity check
If we pay in advance, e.g. when paying an invoice or a debit note, your data will be forwarded to Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, for a validity check using a mathematical-statistic process in order to safeguard our authorised interests. We reserve the right  to reject the mode of payment of an invoice or debit note on the basis of the results of the validity check.

 

Our bank account

IBAN: DE85 2419 1015 0032 2539 02
BIC: GENODEF1SDE

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.